ADD POINT recognizes the importance of protecting personal data. We value honesty and transparency in order to build a lasting relationship with our users, based on trust and mutual benefit.

By using our website, you consent to the terms described in this privacy policy.

Company: ADD POINT LDA
Registered office: Rua Mário Pinto, 35A – 2745-833 Massamá – Portugal
NIPC: 506.468.380
Contact Data Protection Officer: dpo@addpoint.pt

The Personal Data Protection Act (Law no. 58/2019, of August 8, hereinafter “LPDP”) and the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, hereinafter “GDPR”) ensure the protection of natural persons with regard to the processing of personal data and the free movement of such data.

According to the law, “personal data” is any information of any nature and regardless of its medium, including sound and image, relating to an identified or identifiable natural person, so the protection does not cover the data of legal persons.

By accepting this Privacy Policy, the user gives their informed, express, free and unequivocal consent to the personal data provided through the website https://www.addpoint.pt to be included in a file under the responsibility of ADD POINT, whose processing under the terms of the LPDP and the RGPD complies with the appropriate technical and organizational security measures. If the user disagrees with any of the points made in this policy, they can object at any time by contacting us using the means mentioned above.

ADD POINT maintains a database of its clients. The data contained in this database is solely the data provided by the client at the time of registration and is collected and processed automatically, under the terms approved by the National Data Protection Commission, by ADD POINT, the entity responsible for the corresponding file. We guarantee that personal data is processed correctly, lawfully and in accordance with good practice.

Under no circumstances will information be requested on philosophical or political beliefs, party or trade union membership, religious faith, private life and racial or ethnic origin, as well as data on health and sex life, including genetic data.

Under no circumstances will we carry out any of the following activities with the personal data provided to us through this website:
– Transfer to other persons or other entities, without the prior consent of the data subject;
– Transfer outside the European Economic Area (EEA), without the prior consent of the data subject.

The personal data collected and processed by ADD POINT is only that which the user has voluntarily, expressly and unequivocally provided in the forms on this website.
The personal data collected is: Name, Surname, Date of Birth, Email, Telephone, Address, Location, VAT Number, and if applicable, Company Name, Position in the Company and Business Sector.

The personal data we process through this website will only be used for the following purposes:
a) Processing orders;
b) Communicating with customers and answering questions;
c) Processing requests for information;
d) Processing complaints;
e) Statistical analysis activities;
f) Checking, maintaining and developing statistical systems and analyses;
g) Direct marketing communications (if you have consented to the processing of your personal data for this purpose);
h) Preventing and combating fraud;
i) Requesting comments on products or services purchased;
j) Carrying out satisfaction surveys.
k) Managing and participating in events, competitions and campaigns.

ADD POINT guarantees the confidentiality of all data provided by its clients. Although ADD POINT collects and processes data in a secure manner that prevents it from being lost or manipulated, using the most advanced techniques for this purpose, we would like to inform you that collecting data over an open network allows personal data to circulate without security conditions, running the risk of it being seen and used by unauthorized third parties.

ADD POINT has contacts where users can ask questions and make better use of the entire ADD POINT offer.

On the other hand, the user consents to the access to information relating to the service contracted with ADD POINT in order to offer additional services to the user.

When collecting personal data, except in fields where otherwise indicated, the user may voluntarily provide the personal data, without the lack of response implying a decrease in the quality or quantity of the corresponding services (unless otherwise indicated). However, failure to respond to the data, which is considered mandatory, will make it impossible to access the service for which the data was requested.

If you do not agree to the above conditions, ADD POINT will not be able to contract with you through its website.

In order to fulfill the purpose of this website, ADD POINT will transfer your personal data to other entities, which will process it for the following purposes:
– Payment management and processing activities;
– Provision of contracted services.
– Management and participation in events, contests and campaigns.

The entities to which ADD POINT will transfer your personal data in order to process it under the above terms will be of the following nature:
– Third parties related to the provision of contracted services;
– Payment management and processing entities.

ADD POINT declares that it has implemented and will continue to implement the technical and organizational security measures necessary to guarantee the security of personal data provided to it in order to prevent its alteration, loss, processing and/or unauthorized access, taking into account the current state of technology, the nature of the data stored and the risks to which they are exposed.

ADD POINT guarantees the confidentiality of all data provided by its customers, both during registration and during the process of purchasing/ordering products or services. Data is collected and processed in a secure manner that prevents its loss or manipulation. All data is entered into a server which encrypts it (transforms it into a code). Users can check that their browser is secure if the padlock symbol appears or if the address begins with https instead of http.

Personal data is treated with the level of protection legally required to guarantee its security and prevent its alteration, loss, processing or unauthorized access, taking into account the state of technology, the user being aware and accepting that Internet security measures are not impregnable.

ADD POINT, whenever it accesses any personal data, undertakes to:

To store them by means of legally required security measures of a technical and organizational nature that guarantee their security, thus preventing alteration, loss, processing or unauthorized access, in accordance with the state of the technology at any given time, the nature of the data and the possible risks to which they are exposed;

Use the data exclusively for the purposes previously defined;

Ensure that the data is only processed by employees whose intervention is necessary for the provision of the service, and that they are bound by the duty of secrecy and confidentiality. If the information may be disclosed to third parties, they must be obliged to keep it confidential in accordance with the provisions of this document.

One of the purposes for which we process personal data provided by users is to send electronic communications with information on commercial and promotional communications.

Whenever we make a communication of this type, it will be directed exclusively to users who have expressly authorized it in advance.

In accordance with the provisions of Decree-Law no. 7/2004, of January 7, if the user wishes to stop receiving commercial or promotional communications from ADD POINT, he/she may request to object to the service by sending an email: dpo@addpoint.pt or by canceling the subscription.

Subject to the conditions, limitations and exceptions established by the legal data protection provisions, the user has the right, at any time:

• receive information about the data we collect and use and request access to or a copy of the data in question – Right of Access;
• demand the correction of inaccurate data and, subject to the nature of the collection and use, the completion of incomplete data – Right of Rectification;
• demand the deletion of your data, if there is legal cause to do so – Right to Cancellation;
• demand the restriction of the collection and use of your data, provided that the legal criteria are met – Right to Restriction of Processing;
• to object to the collection and use of data where the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority, the pursuit of the legitimate interests of the controller or of a third party or the re-use of data for a purpose other than that for which it was originally collected, including profiling. You also have the right to object at any time to the collection of your personal data for direct marketing purposes, including associated profiling – Right to Object;
• receive the data you have provided in a structured, current and machine-readable form and transfer this data to another data controller or, where technically feasible – Right of Portability.

In accordance with the provisions of the LDPD and the GDPR, users may exercise their rights of access, rectification, cancellation, limitation, opposition and portability at any time by sending a request to dpo@addpoint.pt

Should the user wish, at any time, to cease to be part of the ADD POINT database, he/she may exercise this right by contacting us.

Under the terms of the law, the data subject has the right to lodge a complaint regarding the protection of personal data with the competent supervisory authority, the National Data Protection Commission (CNPD).